Job Description

Job Description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for cleaning and maintaining the appearance of pool facilities, public areas and restrooms as well as engaging with guests to ensure a great vacation experience.

COMPANY BENEFITS:

• Matching 401K 
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacations Points through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS

• Consistently enforce all deck and pool safety rules in pool area and pool slides.
• Clean and sanitize tables, patio furniture, exterior clubhouse patio areas, restrooms and other common areas of the pool deck in compliance with company guidelines.
• Remove used guest pool towels from bins and replenish clean stock. Sweep walkways and other pathways to and from resort facilities. Pick up trash as found in common areas, empty trash containers, replace trash bags, as necessary.
• Engage and communicate with owners and guests regarding food & beverage, activities and other functions property–wide while ensuring excellent customer service. 
• Other duties as assigned. 

QUALIFICATIONS

• General water safety and guest service experience preferred.
• Certification in First Aid and CPR (HICV provides training)
• Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
• Ability to be self-directed.
• Skill in attention to detail.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED
• Water safety, guest service or custodial experience preferred

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

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